Helpdesk Specialist with Spanish or German

Antal WARSZAWA 2026-09-22
  • Fluency in German or Spanish(spoken and written) and English
  • Previous experience in Helpdesk, IT support, or customer service
  • Basic knowledge of IT systems, including browsers, email clients, and web-based tools
  • Experience with ticketing systems (e.g., Zendesk) is a plus
  • Ability to work in a fast-paced, customer-focused environment
Helpdesk Technician with Spanish or German


ABOUT THIS ROLE

As a Helpdesk Technician, in Technical Support team, your role will be delivering high-quality customer service and efficiently resolving basic technical issues.



PERKS & BENEFITS



  • Hybrid work mode (3 times per week from office)

  • Language courses

  • Udemy e-learning platform

  • Medical care package for the employee and family with the ‘Freedom of Treatment’ service

  • Life insurance on preferential terms

  • Multisport card

  • Integration activities - ping pong in the office, board games, volunteer projects

  • Employee referral scheme


,[Provide Level 1 IT support in German/English via phone and email, Troubleshoot basic hardware, software, and connectivity issues, Handle user inquiries related to web tools and platforms, Deliver professional, empathetic, and effective customer service ] Requirements: Helpdesk, IT Support, Customer Service, IT systems, Zendesk
APLIKUJ

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