- C1 in Italian and English
- Customer orientation
- Great communication skills and a team-player attitude - team work is dream work!
- Good knowledge of the ticketing tool
- Willingness to work in shifts between 7 am - 7 pm (8 h shifts) from the office in Wrocław
- IT support experience is a big plus!
This role is a great chance for someone who wants to start the IT career path! We are looking for somebody who is passionate about IT - no experience needed! ,[Be the first point of contact for customers needing technical support — via phone, email, and chat, Troubleshoot basic IT issues with confidence - be the hero!, Manage and track service requests through our ticketing system - always on track!, Collaborate with our expert tech teams to resolve complex problems - be their right hand!, Keep customers informed and happy with timely updates and solutions - extremely rewarding!] Requirements: Windows, Active Directory Additionally: Sport subscription, Private healthcare, Flat structure, International projects, Free coffee, Canteen, Bike parking, Free parking, In-house trainings, Modern office, Startup atmosphere, No dress code, zniżki na usługi psychologa, wydarzenia firmowe.